WHO WE ARE

General Security Services has been one of the leading providers of quality, customer focused, security solutions in West Palm Beach since November, 2000.

 

Our  goal is to provide our customers and employees a safe and secure environment. We design a cost effective program that meets our client’s individual needs. 

 

We currently provide services to several residential communities and commercial facilities throughout Palm Beach County. 

OUR SERVICES

Our services include the following, but are not limited to: 

 

Armed & Unarmed Security Officer

Rover Patrol

Access Control

Traffic Control 

Parking Enforcement

Reception & Concierge Service

Special Event Staffing 

Estate Protection 

Security Equipment Monitoring

CLIENT QUALITY ASSURANCE PROGRAM & RELATIONSHIP

Our Quality Assurance Program includes, but is not limited to :

 

Management and Supervisory post visits and inspections
Verification of hourly patrols
Responsiveness to our clients in a timely manner
Verbal and written evaluation reports
Professional uniforms

 

We strive to Exceed client expectations with constant communication.

We provide frequent written reports and In-person meetings.

We also like to ask for performance evaluation from our clients (how are we performing, how can we improve?) to help achieve their goals and expectations.

 

SCREENING AND SELECTION

We hire our security officers primarily from our own Training Academy. All students are required to spend 40 hours in class to obtain their Class D unarmed license from the State of Florida 

 

We also check their references from previous employers and conduct two (2) in-person interviews with our prospective guards. 

 

Our current security officers on staff has an average of 5+ years employment with our company.

SUPERVISION

Our team has dedicated supervisors who are available 24/7:

 

We Provide:

Frequent meetings with onsite security officers 
Additional training, if needed 
Travel in marked vehicle 
Detailed and documented assessments

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© General Security Services, LLC. License Number: DS-22000029, B-2000037