Our Quality Assurance Program includes, but is not limited to :
Management and Supervisory post visits and inspections
Verification of hourly patrols
Responsiveness to our clients in a timely manner
Verbal and written evaluation reports
We strive to Exceed client expectations with constant communication.
We provide frequent written reports and In-person meetings.
We also like to ask for performance evaluation from our clients (how are we performing, how can we improve?) to help achieve their goals and expectations.
We hire our security officers primarily from our own Training Academy. All students are required to spend 40 hours in class to obtain their Class D unarmed license from the State of Florida
We also check their references from previous employers and conduct two (2) in-person interviews with our prospective guards.
Our current security officers on staff has an average of 5+ years employment with our company.